Privacy Policy

Welcome to GolfMates!

Your privacy and the protection of your personal data are very important to us. This Privacy Policy explains how GolfMates collects, uses, stores, and protects your personal information when you visit our website or sign up to use our golf community and booking app.

By using our website or providing your information, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

The data controller responsible for your personal information is:

GolfMates

Email: info@gmates.co

Website: www.gmates.co

If you have any questions or concerns about this Privacy Policy or how we process your data, you can contact us at the email address above.

2. Information We Collect

We may collect and process the following categories of personal data:

• Identification and contact details: name, email address, phone number, and other information you provide during registration or when contacting us.
• Profile information: age, location, preferred golf courses, skill level, and other optional details related to your GolfMates profile.
• Usage data: technical data such as IP address, browser type, device information, and activity logs when you use our website or app.
• Communication data: messages, feedback, or inquiries you send to us.

We only collect data that is necessary for the purposes described below.

3. Legal Basis for Processing

Under the EU General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent — when you voluntarily provide information or sign up through our website.
• Contract performance — to provide you with access to the GolfMates app and related services.
• Legitimate interests — to improve our website, app functionality, and user experience.
• Legal obligation — when processing is necessary to comply with applicable laws.

4. How We Use Your Data

Your personal information is used for the following purposes:

• To process your registration and create your GolfMates account.
• To communicate with you regarding your account, updates, offers, or events.
• To personalize your experience and match you with relevant golfing opportunities.
• To improve our website, app, and services.
• To comply with legal and regulatory requirements.

We will not use your data for any purpose incompatible with these objectives.

5. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties.

However, we may share your data with:

• Service providers who help us operate the website, manage communications, or host our servers (under strict data processing agreements).
• Legal authorities, if required by law or necessary to protect our rights or those of our users.

All third-party partners are required to comply with data protection laws and maintain adequate security measures.

6. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as the use of EU Standard Contractual Clauses or equivalent legal mechanisms.

7. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements.

When data is no longer needed, it will be securely deleted or anonymized.

8. Your Data Protection Rights

Under the GDPR, you have the following rights:

• Right of access – to obtain a copy of your personal data.
• Right to rectification – to correct inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”) – to request deletion of your data.
• Right to restriction of processing – to limit how we use your data.
• Right to data portability – to receive your data in a structured, commonly used format.
• Right to object – to processing based on legitimate interests or direct marketing.
• Right to withdraw consent – at any time, without affecting prior lawful processing.

To exercise any of these rights, please contact us at [insert contact email].

If you believe that your data protection rights have been violated, you also have the right to lodge a complaint with your local Data Protection Authority.

9. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.

Your information is stored securely, and only authorized personnel have access to it.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

Any updates will be posted on this page with the revised “Last updated” date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:

📧 info@gmtes.co

🌐 www.gmates.co